Privacy Policy

INFORMATION WE COLLECT

We may collect the following categories of information:

HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you through website forms
• During consultations and appointments
• Through phone calls, WhatsApp, email or social media
• Through consent, health-disclosure or service forms
• Through payment providers
• Automatically through cookies and similar technologies
• From another person making an enquiry on your behalf, where that person is authorised to do so

HOW WE USE YOUR INFORMATION

We may use your information to:

CONSENT AND LAWFUL PROCESSING

Where required, we will ask for your free, specific and informed consent before processing your personal information.

You may withdraw consent for optional processing, including promotional communications or portfolio use, by contacting us. Withdrawal will not affect processing already carried out lawfully before the withdrawal.

Certain information may still be retained or processed where necessary to complete an existing appointment, maintain legally required records, protect health and safety, resolve a dispute or comply with applicable law.

MARKETING COMMUNICATIONS

If you opt in, we may contact you through phone, email, SMS, WhatsApp or social media regarding studio updates, available appointments, offers or relevant services.

You may opt out at any time by:

• Replying “STOP” or “UNSUBSCRIBE”
• Using the unsubscribe option provided
• Calling us at +91 70190 00191
• Sending us a written request through the website

Essential messages relating to an active enquiry, booking, payment or appointment may still be sent.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to:

• Enable essential website functions
• Remember preferences
• Measure website traffic
• Understand visitor interactions
• Improve website performance
• Support advertising or remarketing, where enabled

You may control cookies through your browser settings. Blocking certain cookies may affect parts of the website. If non-essential analytics or advertising cookies are introduced, users should be provided with an appropriate consent choice where required by law.

HOW WE SHARE INFORMATION

We do not sell or rent your personal information.

We may share limited information with:

• Website hosting and technology providers
• Cloud storage and communication providers
• Payment processors
• Accountants, auditors or professional advisers
• Marketing or analytics providers, where permitted
• Government authorities, courts or law-enforcement agencies where legally required
• Service providers assisting us with business operations under appropriate confidentiality obligations

These parties may process information only for the applicable service or lawful purpose.

THIRD-PARTY LINKS AND SERVICES

Our website may include links to services such as Google Maps, Instagram, Facebook, WhatsApp or payment platforms. These services operate under their own privacy policies. Ink Mutation is not responsible for the privacy practices, availability or content of third-party websites or platforms.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Respond to your enquiry
• Provide the requested services
• Maintain appointment and consent records
• Meet legal, accounting or tax requirements
• Resolve disputes
• Protect the rights and safety of the studio, clients and artists

Health-related information and consent records may be retained for an appropriate period because they may be relevant to safety, complaints or legal claims. When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.

DATA SECURITY

We use reasonable administrative, technical and physical safeguards to protect information against unauthorised access, alteration, disclosure, misuse or loss. However, no website, internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security.

CHILDREN AND MINORS

Our tattoo services are intended only for persons who meet the studio’s minimum age requirements. Persons under 18 should not submit booking, health or identification information without contacting the studio first. Ink Mutation reserves the right to refuse tattoo services to minors, even where parental or guardian consent is offered.

If we learn that a minor’s personal information was collected improperly, we will take reasonable steps to delete it.

YOUR RIGHTS

Subject to applicable law, you may request to:

• Access information about the personal data we process
• Correct inaccurate or incomplete information
• Update your information
• Request deletion of information no longer required
• Withdraw consent
• Opt out of promotional communications
• Raise a grievance regarding our handling of your information

We may need to verify your identity before processing a request. Certain requests may be restricted where retention or processing is required by law or necessary for legal claims, safety records or existing contractual obligations.

PHOTOGRAPHY AND PORTFOLIO CONSENT

Consent to receive a tattoo does not automatically constitute consent to use your image for promotional purposes. Where photographs or videos identify you or reveal recognisable features, we will seek appropriate consent before publishing them.

You may withdraw consent for future promotional use by contacting us. Withdrawal may not affect content already lawfully published, printed, shared or incorporated into completed promotional material, although we will consider reasonable removal requests.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our services, technology or legal obligations. The revised version will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through other appropriate means.